1 to 1 Chromebooks FAQ

To submit a question, please contact RAMS Technology Integration Specialist Adam Steiner - steinera@holliston.k12.ma.us


Question 1:  How has RAMS prepared for a 1 to 1 environment?
Question 2:  What happens if a Chromebook is damaged or lost?
Question 3:  How is technical support provided for the Chromebooks?
Question 4:  How is the safety and security of the students protected while at home?
Question 5:  What is the protocol for a student who forget his/her Chromebook?
Question 6:  Can kids reconfigure the Chromebooks intentionally or accidentally?
Question 7:  How is the use of the Chromebooks integrated with classroom instruction?
Question 8:  Are students assigned the same Chromebook each year, or do they receive a different Chromebook?
Question 9:  How is one student's Chromebook differentiated from another?
Question 10:  Can the Chromebook be used with non-Holliston Public Schools log-ins?
Question 11:  Can my child opt out of having a Chromebook?
Question 12:  Are students be on the Chromebook all day in every class period?






Question 1: RAMS has implemented a phased-in approach to the use of these devices. Emphasis over the past several years has been on the use of Google Apps for Education to enhance classroom instruction. In addition, in past years, we introduced two carts of Chromebooks available for classroom use, which was rapidly increased to one cart per team plus two for foreign language and the arts (12 total). We have conducted training sessions for students and parents as outlined in the principal's letter linked from "Online Resources" above.



Question 2: RAMS is offering an optional insurance program for parents. For $40/year, HPS will replace or repair a Chromebook that is lost, stolen, or damaged in the course of typical use with a maximum yearly benefit equivalent to the replacement cost of a Chromebook ($250). If parents choose not to participate in this program, all financial responsibility for repairs or replacement will remain with the family.




Question 3: We are looking at creative ways to support the devices including utilizing the computer club for basic repairs and/or working with high school student interns. Student helpers will only work on simple hardware issues and will not have access to any Chromebook monitoring capabilities. We also will be purchasing systems that allow some issues to be assessed and repaired remotely.  In addition, our plan is to have a large stock of extra devices to be swapped out seamlessly when device issues arises thus lessening the need for speedy repair in these circumstances.  With these plans in mind we will be continuously assessing our capacity to address tech issues in a timely and effective manner.



Question 4:  We have purchased a filtering solution that will apply at home and at school. All student activity on the Chromebooks is logged and can be recovered in case any issues arise. The Chromebook's built-in camera cannot be monitored or activated remotely so this element of student privacy is secure.




Question 5: The library will have a bank of Chromebooks that can be checked out by students. The loan period will just be for the school day unless there is a problem with the Chromebook. In this case, we will swap out for a loaner until the original device is repaired.




Question 6: Unlike Windows and Apple computers, Chromebooks are centrally managed and we have the ability to put tight controls on what students can and cannot customize. Our Chromebooks will be locked to our domain and settings. 




Question 7:  We continue to work closely with teachers to identify ways that the Chromebooks can supplement and support our existing best practices. This has included two professional days dedicated to the use of technology to support student learning.




Question 8:  All student Chromebooks will be returned prior to the last day of the school year. Students entering 7th and 8th grade will receive the same Chromebook at the beginning of the school year if replacement was not needed.




Question 9: The actual Chromebook will be identical, but each Chromebook will be labeled with a unique library bar code and the students Google ID so that they can be readily identified. No modifications such as stickers or writing should be made to any Chromebook.




Question 10: The Chromebooks provided as part of the 1 to 1 program may only be used with a Holliston student's Google ID. Personal Google accounts will be disabled for these devices.




Question 11: The Chromebook is considered an essential part of the learning experience, similar to a textbook so it is expected that every student will participate in the 1 to 1 program.




Question 12: We do not aim for a 100% digital experience for students. Chromebook use will continue to be balanced with excellent traditional instruction, face to face communication and collaboration, and creative work.